Author: Terry Coleman

Tool 5 — When Delegation Gets Complicated Skip to main content The Power of Delegation Start Here 1 · Why It Matters 2 · Traffic Light Audit 3 · Right Work, Right Person 4 · 10 Steps 5 · When It Gets Complicated Tool 5  |  Just-in-Time Reference When Delegation Gets Complicated Delegation challenges with faculty and staff are among the most complex leadership situations department chairs face. Each scenario requires a thoughtful understanding of the relationship, that trust and rapport have been established, and an intentional approach. Use this guide when things do not go as planned. Start here — which situation are you facing? They are resisting They push back, question the ask, or simply say no. They are overloaded They are willing but genuinely do not have the capacity. They are underperforming There are concerns about their follow-through or quality of work. Download the fillable prep sheet Work through the self-check and draft your opening line in a fillable PDF before the conversation. It carries the full scenario reference with you. Download prep sheet (PDF) — opens the PDF in a new tab Three Common Challenging Scenarios Open the one that matches your situation. Delegating to Resistant […]

Tool 4 — 10 Steps to Delegating Well Skip to main content The Power of Delegation Start Here 1 · Why It Matters 2 · Traffic Light Audit 3 · Right Work, Right Person 4 · 10 Steps 5 · When It Gets Complicated Tool 4  |  Step-by-Step Reference 10 Steps to Delegating Well Delegation is not dumping. Use these ten steps to hand off work in a way that sets the other person up for success — and creates a genuine growth experience. Download the fillable delegation checklist The PDF version of these ten steps has a checkbox and a “what we agreed” line for each one. Take it into the conversation and fill it in as you go. Download checklist (PDF) — opens the PDF in a new tab The Ten Steps What each one looks like in practice. 0 of 10 covered Clear all Before the conversation Step 1 1 Manage your own expectations Their work may not meet your standards the first time. Building capacity takes time and patience. That is part of the process. Covered In the conversation Steps 2–8 2 Explain the rationale and context Why does this assignment matter? How does it connect […]

Tool 3 — Matching the Right Work to the Right Person Skip to main content The Power of Delegation Start Here 1 · Why It Matters 2 · Traffic Light Audit 3 · Right Work, Right Person 4 · 10 Steps 5 · When It Gets Complicated Tool 3  |  Delegation Planning Guide Matching the Right Work to the Right Person Delegation is not about clearing your plate. It is about matching meaningful work with the right person at the right time in a way that stretches them without breaking them. Use this guide to plan your next delegation conversation. Download the fillable delegation planner Step 3 is a structured planner you fill in before the conversation — and bring with you to it. Work through Steps 1 and 2 here first. Download planner (PDF) — opens the PDF in a new tab Step 1 The Goldilocks Zone Every delegation should land someone in the stretch zone: challenged enough to grow, supported enough to succeed. Underutilization Too much work, not enough growth. The person feels drained because they are working hard without contributing to anything meaningful. The Stretch Zone Learning, growing, occasionally pushed outside their comfort zone. Engaged and developing. […]

Tool 2 — What Should I Delegate? The Traffic Light Audit Skip to main content The Power of Delegation Start Here 1 · Why It Matters 2 · Traffic Light Audit 3 · Right Work, Right Person 4 · 10 Steps 5 · When It Gets Complicated Tool 2  |  Task Audit Worksheet What Should I Delegate?The Traffic Light Audit Before you delegate, you need to know which tasks to hand off. This audit uses a simple traffic light metaphor to help you sort everything on your plate — and identify your delegation safe zone. Download the fillable task audit The audit grid and reflection questions are in a fillable PDF. Work through this module first, then sort your own tasks in the worksheet. Download worksheet (PDF) — opens the PDF in a new tab The Traffic Light Framework Three categories. The middle one is where delegation actually happens. Green — Keep Doing These are tasks only you can do, or tasks you do significantly better than anyone else. They should stay on your plate. These are your highest-leverage activities as chair. Red — Stop Doing Someone else can do this just as well as you — maybe even better. […]

Tool 1 — Why Delegation Is a Leadership Imperative Skip to main content The Power of Delegation Start Here 1 · Why It Matters 2 · Traffic Light Audit 3 · Right Work, Right Person 4 · 10 Steps 5 · When It Gets Complicated Tool 1  |  Quick Reference Guide Why Delegation Is a Leadership Imperative If you are doing everything yourself, you are not leading — you are just busy. Delegation is not about offloading tasks. It is one of the most powerful leadership moves you have as a department chair. Download the fillable reflection worksheet This module’s prompts are answered in a fillable PDF. Open it in any PDF reader, type your responses, and save your completed copy. Download worksheet (PDF) — opens the worksheet PDF in a new tab Start here Start here: the hard truth about Dr. Martinez She personally reviewed every syllabus, coordinated every event, and drafted every routine communication. By midyear, nothing moved without her approval. Faculty stopped taking initiative. Staff felt micromanaged. Projects stalled. And she was working late nights and weekends, increasingly reactive and isolated. What started as a desire to be helpful ultimately limited the department’s growth and left everyone […]